This policy was last updated March 19, 2019
All Roadside Assistance provides an organized national service database for the trucking and automobile industry with advertising and marketing services for businesses that provide roadside-service, repair facilities, towing and other trucking and automobile related services in locations across the United States. This database allows users to access business and advertiser listings within their immediate area and across the United States for their trucking and automobile service needs. These services (“Services”) provided by All Roadside Assistance includes the information on its website at www.AllRoadsideAssistance.com, and mobile website, and All Roadside Assistance’s Android, iOS, Windows Applications (collectively “Website”).
All Roadside Assistance is not intended to be utilized by children under the 13 years of age. Therefore, no one under the age of 13 may provide any information to or on All Roadside Assistance’s Website. Further, All Roadside Assistance will not knowingly collect personal or confidential information from users under the age of 13. If a user is under the age of 13, the user should not use or provide any information on any of All Roadside Assistance’s Website or through any of the features on the Website, make any purchases through the Website, use any of the interactive or public comment features of the Website or provide any information about yourself to All Roadside Assistance. This includes a user’s name, address, telephone number, e-mail address or any screen-name or username that is used. If All Roadside Assistance learns that it has collected or received personal or confidential information from a user under the age of 13, without parental consent, All Roadside Assistance will delete the collected or received information. If anyone believes that All Roadside Assistance may have information from or about a user under 13 years of age, please contact All Roadside Assistance’s support team at [email protected]
This policy applies to data that All Roadside Assistance collects:
i. On its Website
ii. In e-mail, SMS/text and other electronic communications between users and All Roadside Assistance.
iii. Or any other information that is shared by users with All Roadside Assistance.
Users can also access information regarding All Roadside Assistance by connecting with All Roadside Assistance on social-media sites, such as, Google+, Facebook, Twitter, LinkedIn and YouTube. However, users should be aware that these third-party websites and applications may collect information about users and users’ online activities.
Moreover, All Roadside Assistance is not liable for any claim, cost, fee or otherwise that results from the breach of any personal or confidential information that is shared by users with a business or third-party suggested or introduced by All Roadside Assistance or All Roadside Assistance’s Website. All Roadside Assistance cannot guarantee or warrant that the businesses or third-parties on its Website will keep personal or confidential information secure. Therefore, users should share their information with those businesses and third-parties at their own risk.
II. Types of Data Collected
All Roadside Assistance collects several types of data from and about its users on its Website, this data includes:
i. Data which users may be personally identified by, such as users’ names, mailing addresses, e-mail addresses or telephone numbers (“personal information”)
ii. Data which is about users, but is not personal information and cannot be used to identify users.
iii. Data about users’ internet connection, the equipment users utilize to access All Roadside Assistance’s Website and usage details. Such as: Internet Protocol (IP) addresses, web pages requested by users, referring web pages, browsers utilized by users, and date and time All Roadside Assistance Website were accessed.
iv. Data about users physical location as provided by users or their devices or equipment. All Roadside Assistance may collect this information:
a. Directly from users when it is provided to All Roadside Assistance.
b. Automatically as users navigate through the Website. Data collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.
c. From users’ device or equipment.
d. From third-parties.
v. Data that users provide by filling in forms on All Roadside Assistance’s Website. This includes, without limitation, data provided at the time of subscribing or becoming a member to All Roadside Assistance’s Website or Services, and anytime when users report a problem with All Roadside Assistance’s Website.
vi. Records and copies of user correspondence (including e-mail addresses) with All Roadside Assistance.
vii. User responses to All Roadside Assistance’s surveys that are completed for research purposes.
viii. Details of transactions users carryout through All Roadside Assistance’s Website and of the fulfillment of users’ orders.
ix. User search queries, saved vendors, notes and calls on All Roadside Assistance’s Website.
x. Information users enter into the All Roadside Assistance’s Website about their activities.
xi. Users also may provide information to be published, displayed or transmitted (hereinafter, “posted”) on public areas of All Roadside Assistance’s Website, or transmitted to other users of the Website or third-parties (collectively, “Content”). Users Content is posted on and transmitted to others at their own risk; All Roadside Assistance cannot control the actions of other users or third-parties of the Website with whom users may choose to share their Content with. Therefore, All Roadside Assistance cannot and does not guarantee that Content will not be viewed by unauthorized persons. As such, All Roadside Assistance advises that users do not share any information on All Roadside Assistance’s Website that is personal or confidential.
III. How Data is Collected From Users
As users navigate through and interact with All Roadside Assistance’s Website, All Roadside Assistance may automatically collect certain information about users’ equipment, browsing actions and patterns, including:
i. Details of users’ visits to All Roadside Assistance’s Website, including traffic data, location data, logs and other communication data and the resources that users access and use on the Website. Information about users’ computer and internet connection, including users’ IP address, operating system and internet-browser type.
ii. The information All Roadside Assistance collects automatically is statistical data, and does not identify any user. However, it helps All Roadside Assistance improve its Website and Services and to deliver better and more personalized experience to its users by enabling All Roadside Assistance to estimate its user size and patterns, store information about users’ preferences, allowing All Roadside Assistance to customize its Website according to users’ specific interests, speed up users’ searches, and recognize users when they return to All Roadside Assistance’s Website.
The technologies All Roadside Assistance utilized for this automatic data collection may Include, but is not limited to:
Web Beacons. Pages of All Roadside Assistance’s Website and e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that allow All Roadside Assistance to keep track of the number of users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). All Roadside Assistance does not collect personal Information automatically, but we may tie this information to personal information about users that is collected from other sources or which users provide.
IV. Uses of Personal Information Provided by Users
All Roadside Assistance uses personal information that is collected about users or that users provide, this data is used to:
i. Present All Roadside Assistance’s Website and its contents to users.
ii. Provide users with information, products or services that are requested from All Roadside Assistance.
iii. Fulfill any other purpose for which users provide it.
iv. Provide users with notices about their subscriptions to All Roadside Assistance’s Services, including expiration and renewal notices.
v. Carry out All Roadside Assistance’s obligations and enforce its rights arising from any contracts entered into between users and All Roadside Assistance, including for billing and collection purposes.
vi. Notify users about changes to All Roadside Assistance’s Website or any products or Services offered or provided.
vii. Allow users to participate in interactive features on All Roadside Assistance’s Website.
viii. Any other way All Roadside Assistance may describe when users provide the information.
ix. For any other purpose which users consent to.
All Roadside Assistance will never sell users’ personal information or provide it to others for marketing purposes, outside of the purposes for which the information is being provided for.
All Roadside Assistance may also collect and disclose anonymous and aggregated data about its users, and other information that does not identify any individual personally, without restriction for the purposes of product research, to improve its Services and Website, and for other commercial purposes.
i. To All Roadside Assistance’s advertisers.
ii. With users’ approved consent.
iii. In instances when it is required under law, including, but not limited to:
V. Security Mechanisms
All Roadside Assistance has created security mechanisms to provide users with the following control over their information, such as, setting user internet-browsers to refuse all or some internet-browser cookies, or to alert users when cookies are being sent. Users may also send All Roadside Assistance an e-mail at [email protected] to request access to, correct or delete any personal information that has previously been provided to All Roadside Assistance. Upon a user’s request, All Roadside Assistance can disable a user’s account, however in some cases a user’s personal information may not be completely removed from All Roadside Assistance’s Website. If a user deletes their Content from the Website, copies of the Content may remain viewable in cached, archived and active pages, or might have been copied or stored by other users.
Furthermore, All Roadside Assistance may not accommodate a request to change or delete information if it believes the change would violate any law or legal requirement or cause the information to be incorrect, or if the information must be maintained by All Roadside Assistance to comply with state or federal laws.
The safety and security of user information also depends on users. Where All Roadside Assistance has given (or where a user has chosen) a password for access to certain parts of All Roadside Assistance’s Website, users are responsible for keeping this password confidential. All Roadside Assistance asks that users do not share their password or account details with anyone. All Roadside Assistance’s urges users to be careful about giving out information in public areas of the Website like message boards. As this information shared in public areas may be viewed by any user of All Roadside Assistance’s Website.
Furthermore, unfortunately, the transmission of information over the internet is not completely secure. Although All Roadside Assistance does its best to protect user personal information, it cannot guarantee the security of user personal information transmitted to our Website. Any transmission of personal information is at users’ own risk. All Roadside Assistance is not responsible for any privacy settings or security measures contained on the Website. As such, by using All Roadside Assistance’s Website, users agree that there are inherent risks with using the internet, and providing personal and confidential information on the Website. Therefore, users agree to use All Roadside Assistance’s Website at their own risk.
VII. Contact Information